Becoming Interculturally Competent through Education and Training

Edited by Dr. Anwei Feng, Prof. Michael Byram, Mike Fleming

Publication date:

21 May 2009

Publisher

Multilingual Matters

Dimensions:

210x148mm
6x8"

ISBN-13: 9781847691637

The development of intercultural competence is the avowed purpose of teachers/trainers in commercial training and further and higher education, and yet the approaches are often seen as different and even in opposition. This book shows that there is complementarity in ‘education’ and ‘training’ in theory and in practice. The first group of chapters focuses on analysis of intercultural experience and the competence needed to be successful in that experience. The following chapters describe the practice of courses in both commercial and educational contexts where it becomes evident that ‘education’ and ‘training’ are indeed complementary without denying the tensions which exist and the expectations different learner groups may have. This book is thus not simply another discussion of the theory of interculturality but a juxtaposition of theory and practice to the benefit of both.

Foreword - Adrian Holliday

Foreword - Anne Davidson-Lund

Introduction – Education and Training: Becoming Interculturally Competent - Mike Fleming

Part 1 – Investigations of Intercultural Encounters and Learning

Chapter 1 – Cultures of Organisations Meet Ethno-linguistic Cultures: Narratives in Job Interviews - Celia Roberts

Chapter 2 – Exporting the Multiple Market Experience and the SME Intercultural Paradigm - Terry Mughan

Chapter 3 – Evolving Intercultural Identity during Living and Studying Abroad: Five Mexican Women Graduate Students - Phyllis Ryan

Chapter 4 – Becoming Interculturally Competent in a Third Space - Anwei Feng

Part 2 – Reflections on Teaching and Learning Programmes

Chapter 5 – A Critical Perspective on Teaching Intercultural Competence in a Management Department - Gavin Jack

Chapter 6 – Applying the Principles: Instruments for Intercultural Business Training - Barry Tomalin

Chapter 7 – Intercultural Teacher: A Case Study of a Course - Ulla Lundgren

Chapter 8 – Using “Human Global Positioning System” as a Navigation Tool to the Hidden Dimension of Culture - Claudia Finkbeiner

Chapter 9 – Professional Training: Creating Intercultural Space in the Multi-ethnic Workplaces - Catharine Arakelian

Chapter 10 – The Pragmatics of Intercultural Competence in Education and Training: A Cross-national Experiment on ‘Diversity Management’ - M. Guilherme, Glaser, E. and Mendez-Garcia, M.C.

Afterword – Education, Training and Becoming Critical - Mike Byram

This anthology is another major achievement from the ‘Durham team’ and is by far their most honest and balanced volume in terms of theory, research and practice. The contributions, skillfully weaved together, offer thought-provoking and inspiring coverage of many untrodden paths of the vital scholarship on intercultural competence. A must read!