A Guide to Global Best Practice and Standards in KM

By (author) Nick Milton, Karen Battersby, Liz Hobbs, Dr Peter Brown, Dominique Poole Avery, Karen Elson, Darryl Wing, Patrick DiDomenico, Dave Snowden Edited by Alex Davies

Publication date:

01 March 2019

Length of book:

138 pages

Publisher

Ark Group

Dimensions:

234x156mm
6x9"

A useful toolkit in the implementation of the ISO's new standard in Knowledge Management. The International Standards Organization (ISO) recently published it's first standard on knowledge management. This book looks at global examples of best practice in KM, and discusses how the Standard is helping embed these principles into successful organizations.

Chapter 1: The evolution of the KM standard Nick Milton, director and co-founder of Knoco Ltd Chapter 2: Guiding principles of the standard Karen Battersby, director of knowledge management, Freeths Chapter 3: Context and culture Liz Hobbs, project manager, Transport for London Chapter 4: Knowledge development and the knowledge lifecycle Libbie Evans, senior manager, knowledge management, and Meghna Shah, change management and communications manager, TD Bank Chapter 5: Knowledge management enablers Peter Brown, head of performance knowledge, English Institute of Sport Chapter 6: Knowledge management culture Dominique Poole Avery, knowledge manager, Arup Chapter 7: Leadership for KM Karen Elson, major projects consultant and chartered engineer, Olympics Learning Legacy Chapter 8: Planning and operating KM Rupert Ashley Lescott, specialist in knowledge management, Dubai Electricity and Water Authority (DEWA) Chapter 9: Performance and improvement Darryl Wing, director of knowledge management, Fluor Chapter 10: The future of KM Patrick DiDomenico, chief knowledge officer, Ogletree, Deakins, and James Lee, co-founder and CEO, LegalMation Chapter 11: Will the standard do what it needs to do? Dave Snowden, chief scientific officer, Cognitive Edge